How to manage printers and printer servers remotely?How to troubleshoot the "Windows can't open Add Printer. Operation could not be completed" message? |
When i try to add remotely, through your software, a network printer on a computer, I receive the following error message : "Windows can't open Add Printer. Operation could not be completed (error 0x0000007e)." Therefore the Add Printer Wizard is not launched. What can I do ? |
"Windows can't open Add Printer. Operation could not be completed (error 0x0000007e)." is a native message of Microsoft Windows Operating System and is not directly related to Pointdev software. You can receive this message when your computer is running a 64-bit version of Windows 7 or of Windows Server 2008 R2. A supported hotfix is available from Microsoft and it can be downloaded : http://support.microsoft.com/?scid=kb%3Ben-us%3B981070&x=8&y=14 After requesting this hotfix download, you will receive an email containing a download link and the password. You may have to restart the computer after you apply this hotfix. |
Betrifft auch folgende Software: IDEAL Remote |
Letzte Änderung: 02/06/2016 |