FAQ : IDEAL Remote

Simple, Fast and Secure Remote Control Tool for Windows, Mac OS X and Linux

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  • IDEAL ADMINISTRATION 26 coming soon...

    With IDEAL ADMINISTRATION 26, Active Directory administration takes a new step forward. This version emphasizes proactive detection, intelligent alert analysis using Cloud AI, and decision support, while maintaining simplicity, efficiency, and agentless administration.


Installing and upgrading our software

Is your software compatible with ATI Radeon 7500 graphics cards?

I replaced the graphics card on my workstation with an ATI Radeon 7500, and ever since then I haven't been able to start up your product (general error and closing of the application).

What can I do to solve this problem?

It's not the ATI Radeon 7500 video card that's directly causing the problem; it's the HydraVision desktop manager.

Our teams are currently working hard to produce a patch or a workaround for this.

In the meantime, you can get out of trouble by deactivating HydraVision before starting up the software.
Also concerns the following software: IDEAL Administration
Last modification: 05/04/2009

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IDEAL Remote 25.3
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