FAQ : IDEAL Alerter

Monitor, Alert and React on your Windows Servers and Stations

Search Help  

FAQ: Help

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".
 Title and Content
 Title only

General Information

How and when can one reach your technical support team?

I'd like to know how can I reach your technical support team and what are your open hours?

Our technical support is reachable via email ( support@pointdev.com ), or web (http://www.pointdev.com/en/support) from monday to friday, from 08:00AM to 7:00PM, French Local Time.

Though, if you encounter a problem over the week-end while using IDEAL Migration (and if you're doing a real migration only), then our technical support will try to answer you ASAP.
Also concerns the following software:
IDEAL Administration | IDEAL Migration | IDEAL Dispatch | IDEAL Remote
Last modification: 10/09/2009

Previous
    
Next

Back to the list

 



FAQ : IDEAL Administration | IDEAL Dispatch | IDEAL Remote | IDEAL Migration



IDEAL Alerter 2.0
Back to top