FAQ : IDEAL Administration

Централизованное администрирование доменов и рабочих групп Windows

поиск помощь  

ЧАВО

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".


 Название и содержание
 титр

What are the errors generally encountered by our software?

Why does the TightVNC Remote Control get stuck on copying files?

When I try to do a remote control with TightVNC on the client workstations of my network, your software gets stuck on the "Copying files in progress" window ...

How to correct the problem?

We have seen this problem with a few of our customers. This problem comes from the antivirus installed on your remote workstation, often at the domain level, which blocks the copying of files on the client workstations. Perhaps because the latter can be considered as false positives.

To check if the problem comes from there, deactivate your antivirus for a few minutes, and perform the remote control again.

If the problem is with your antivirus, you must authorize our applications in your Antivirus.

The programs to be authorized are:

IA.EXE
IACMD.EXE
IACMDSRV.EXE
TVNVIEWER.EXE
TVNSERVER.EXE

All our programs are digitally signed to guarantee their origin (Name of the signatory: SARL POINTDEV).

Также касается следующего программного обеспечения: IDEAL Remote
Последняя модификация: 26/04/2023

Previous
   
Next

Назад к списку

 



ЧАВО : IDEAL Administration | IDEAL Dispatch | IDEAL Remote | IDEAL Migration



IDEAL Administration 23.5
БЕСПЛАТНАЯ ЗАГРУЗКА
начало страницы